The item was covered with cloth in a dark place. The box has some color deterioration and damage. When you use the alarm clock function, you will hear Hello Kitty’s voice in Japanese. To stop it, press the button in the middle of the flower decoration or press the alarm off button on the back. There is some damage on the back of the outer box. We handle genuine Japanese products. Estimated Time of Arrival (for most deliveries). You can return in 30 days. We are located in Kyoto, Japan. We are committed to providing our customers with the best possible on-line shopping experience. Excellent customer service, even after your order has been delivered. We will do our very best to reply as soon as we can. Thank you for your understanding.
